We aim to get your goods to your door as quickly as possible for a reasonable price. If you would like your goods sent 'special delivery' to arrive extra fast we may be able to arrange this. You can contact us by telephone to discuss your requirements
Despatch times:
We aim to despatch your goods without undue delay on receipt of payment, and have them delivered to you in good time. Your orders are a usually processed and despatched within 2 working days of us receiving your payment. Many orders are despatched next day.
Couriers and Delivery Times:
Our parcels are sent by TNT carriers. TNT aims to deliver our parcels within 48 hours of despatch.
Delivery charges:
The price of delivery is £4.95 for orders up to £100. Over this value delivery is free
Keeping in touch:
You can telephone or email at any time to find out how your order is progressing or whether it has been despatched. If our phone lines are busy, do leave a message and we will return your call.
What to do if you are not happy with your parcel:
We will be happy to refund your money if you return your goods promptly in accordance with our returns policy
Delivery delays:
Despite our best efforts there may sometimes be unforeseen delivery delays. Please wait 3 working days after the estimated delivery date before contacting us about a missing delivery. Please check that your parcel has not been left with neighbours or returned to your postal sorting office before contacting us.
